Returns and Refund Policy

Clothing from Italy wants you to be satisfied with your purchase. We will gladly accept a return of saleable merchandise in original condition within 7 days of purchase date accompanied by an original receipt on non custom made items. All returns accompanied by original receipt will be credited to your original form of payment.

The following may not be returned: Items 25% off or greater purchased in store; monogrammed or altered merchandise; Special Order and Made to Measure clothing; Sample Sale items.

Saleable merchandise in original condition not accompanied by a receipt will be accepted, and a merchandise credit will be issued for the lowest price for that item currently shown on our website. Photo identification is required for all in-store merchandise returns. If your cash return is greater than $100.00, a company-issued check* will be mailed to you.

We  process exchanges within thirty days from purchase on non custom items. If you would like a new size or color, please return your original item(s) and place a new order online Clothing from Italy LLC or by calling us at 617-426-7801

Price Adjustment Policy

Price adjustments will be made within 7 days of original purchase date with original receipt. Items during select promotional periods will not be subject to a price adjustment.

Manufacturer Defect Warranty

Clothing from Italy may replace or refund merchandise with a legitimate manufacturer defect.

Domestic - Easy Returns

Option 1: For orders placed online send an email and we will send you a return receipt

• 1.  Affix the label to the return package covering the original label.
• 2.  Drop your package at any FedEx location or send it through the U.S. Postal Service via pickup at home, work or the Post Office.

• 1.  Affix the label to the return package covering the original label.
• 2.  Drop your package at any FedEx location or send it through the U.S. Postal Service via pickup at home, work or the Post Office.

Option 3: Return on your own

• 1.  Attach label from the front of your invoice to the return package or send your item to Clothing from Italy 27 Fulton Spring Rd Medford MA 02155.
• 2.  You pay the postage to any delivery service of your choice.

 

Returns to Retail Stores

You may also return items to any Clothing from Italy retail store.  Items purchased internationally must be returned in the country in which the item was purchased.

Return your PayPal or Amazon Pay purchase by mail to receive a full refund. Returns made at any Clothing from Italy store location will only be eligible for store credit.

At this time we do not accept online orders for in-store returns at our international stores.

Corrections of Errors and Inaccuracies

The information on the Site may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience this may cause you. If you are not fully satisfied with your purchase you may return it.